Below is a centralized location of information for the Tyndall Hurricane Michael Relief Effort
Remaining Assigned to Tyndall – With Dependents
Members are Expected to Choose 1 of the Following Options
Member and dependents return to permanent residence (either previous residence or new residence)
Evacuation ends on the date in permanent residence
With-Dependents BAH continues for member uninterrupted
Member and dependents will file voucher during Tyndall mass briefings
Member returns to Tyndall and chooses Designated Place option for dependents.
For the member:
Evacuation ends when member returns back to Tyndall.
Member will be contacted by Financial Services Office once the Designated Place paperwork is processed. Member will be counseled on options to include living in government provided housing or applying for Family Separation Housing if eligible.
Member eligible for family separation allowance (FSA) if separated by orders from dependents for at least 31 days
For the dependents:
Dependents will receive PCS entitlements for travel to Designated Place if not already at location to include dislocation allowance (DLA) at “with-dependent” rate.
Basic allowance for housing (BAH) at the with-dependent rate at dependent designated place once a primary residence is established in the first 30 days after selecting the designated place.
Dependents will file evacuation and PCS travel vouchers once they have established a primary residence.
Remaining Assigned to Tyndall – No Dependents
Pre-Storm Dorm Residents
Member returns to government provided housing (dorms) and meal cards
Members will go through the pre-storm process to get approval to live off-base
Member’s with off-base residence
Member returns to off-base permanent (either previous residence or newly secured)
“Without-dependents” BAH continues for member uninterrupted
Member’s with pre-storm off-base residence and unable to find housing
Member returns to Tyndall and is provided government quarters
Evacuation ends on the date member returns to Tyndall
Member will no longer receive “Without-dependents” BAH effective date member is provided government quarters
PCSing From Tyndall – With Dependents
Member and dependents, directed by Squadron Commander, to PCS as soon as possible
When member and dependents begin PCS travel, evacuation effectively ends (if still in evacuation status)
Member and dependents will receive PCS entitlements to include dislocation allowance (DLA) at “with-dependent” rate if DLA has not been received this fiscal year.
Member and dependents will file evacuation and PCS travel vouchers upon arrival at new duty station
Member and dependents, directed by Squadron Commander, to delay PCS
Dependents remain in current status, whether still evacuated or at Tyndall permanent residence (not evacuated)
Member must work closely with squadron leadership to return to Tyndall temporarily (ending evacuation) or start mission TDY
Member and dependents will file evacuation and PCS travel vouchers upon arrival at new duty station, unless PCS is delayed for an extended period and evacuation voucher can be completed at Tyndall.
PCSing From Tyndall – No Dependents
Member, directed by Squadron Commander, starts PCS as soon as possible
When member begin PCS travel, evacuation effectively ends (if still in evacuation status)
Member will receive PCS entitlements to include dislocation allowance (DLA) at “without-dependent” rate if DLA has not been received this fiscal year.
Member will file evacuation and PCS travel vouchers upon arrival at new duty station
Member, directed by Squadron Commander, to delay PCS
When member begins PCS travel, evacuation effectively ends (if still in evacuation status)
Member will file evacuation and PCS travel vouchers upon arrival at new duty station, unless PCS is delayed for an extended period and evacuation voucher can be completed at Tyndall.
Civilian Employees Remaining Assigned to Tyndall
Employee without dependents is recalled for mission requirements
Employee returns to off-base residence (previous residence or new residence)
Employee’s home is deemed uninhabitable by Squadron Commander
Member will receive subsistence allowance (mimics safe haven allowances) with no minimum mileage restriction
Subsistence allowance ends when employee secures habitable permanent residence
Employee with dependents is recalled for mission requirements
Employee and dependents returns to off-base permanent (either previous residence or newly secured)
Employee returns and dependents cannot return because permanent residence is no habitable
If home is deemed uninhabitable by Squadron Commander, employee will receive subsistence allowance to secure temporary housing
Dependents remain in evacuation status receiving safe haven allowances if remaining outside of the established minimum radius from Tyndall
When dependents return to permanent residence, evacuation ends
Personnel who had personal property damaged as the result of Hurricane Michael may be eligible to have some of those costs reimbursed by the Air Force. Active duty personnel who live in Tyndall's privatized housing project under Title 10 authority should engage with the Air Force Claims Service Center prior to engaging with
FEMA because your losses may be covered by the Personnel Claims Act. All persons who file a claim with the Air Force Claims Center have a duty to disclose any compensation they have received from any other source, including other federal programs as there are limitations to receiving aid from more than one federal source. Personnel from the Air Force Claims Service Center are available at the Tyndall Reception Center (TRC) from 0800-1630 (M-F) to assist claimants with filing a claim. All other personnel, regardless of where you live, are able to utilize FEMA disaster relief entitlements. If you have any questions, you can reach the TRC Claims/Legal personnel at 850-885-9914 or 1-877-754-1212 for a representative from the Air Force Claims Service Center in Ohio.
Air Force Claim Center
Personally Procured Moves (PPM)
There many resources for you, include the information on move.mil and your local base TMO. We also have a flowchart to help simply this process which can be tricky.
The first step is the member should perform all of the orange steps, starting with registering and completing requirements on move.mil. Next the member should find storage for their goods, then plan to get transportation for your property. Of course there's moving day, and checking out of your dorm or house if you are completely moved out. On-base housing residents should contact Balfour Beatty Communities for specifics regarding that process, or check their Tyndall AFB Homes site for further information. All of the purple items are critical records for your reimbursement - receipts, weight tickets, other moving expense receipts, etc.
After you have retrieved your property you may choose to clean and dry them prior to storage - this is to prevent in storage. These expenses are not part of your PPM or storage entitlement, but you should check to see if you can claim these through your insurance or under the Personnel Claims Act or similar disaster assistance. Expenses could be cleaning supplies or professional services. Remember to fully dry all items prior to storage.
When your items are ready for storage be sure to get receipts for your storage expenses as well. To assist with the PPM portion of this move we have also attached weight allowance information, a DPS How-To guide, and a standard PPM checklist to help you navigate this process. We also have the Tyndall AFB memorandum authorizing PPM and storage of your items for your DPS files.
If you have any questions on these TMO items please first check in move.mil.
Tyndall AFB Housing
The housing areas will be open for residents and non-DoD CAC holders in the same vehicle as DoD CAC holders. Non DoD CAC holders that are not in the same vehicle as DoD CAC holders, must undergo a background check (please see details below regarding background check). The housing area will be open to collect household goods from 7 a.m. to 5:30 p.m. Central Standard Time daily. The base will be open to DoD Common Access Card holders and their private insurance adjusters beginning Wednesday, October 24th, between the hours of 7 a.m. to 5:30 p.m. Central Standard Time. Access will be limited to travel directly to your personal property (i.e. vehicle, dry storage facilities, or residence) only. Access to any other base building or facility is off limits due to continued safety concerns.
This is completely voluntary; should you not return at this time for your personal property, it will remain until landlords contact you for further action.
Dorm residents will go straight to their rooms to collect their personal items. Plan on clearing out your entire room, and letting your supervisor know what your intentions are.
If you have a boat that washed ashore and you request wet wrecker retrieval, please contact the 325th Fighter Wing Security Forces Squadron at 850-283-8977 to coordinate. Security Forces will monitor the removal in order to ensure the safety of the installation. Our security personnel will require identification and boat registration to release the item from our installation.
The following will provide guidelines and recommendations for base entry, care for personal property, storage of goods, and additional questions we are in the process of researching.
- Access to Tyndall AFB housing will begin at 0700 and all residents and individuals accompanying base residents will depart base no later than 1730 due to no power and lighting in residential areas.
- Residents and individuals accompanying basic residents will be required to proceed directly to their residence only. Upon completion of the collection of household goods, personnel must immediately depart the base.
- Residents shall accompany non-DoD Common Access Holders on the installation at all times.
- Names, social security numbers and date of birth are required for non-DOD Common Access Card holders in other vehicles than the card holder in order for a background check to allow base access. This information must be submitted 48 hours prior for any non-DoD Common Access Card holder not in the same vehicle as DoD Common Access Card holders. Contact Security Forces at 850-283-8977.
- We have prepositioned port-a-potties and bear-proof dumpsters throughout housing for your convenience. However, base housing remains without power and water and still has similar safety concerns from the previous week (i.e. debris in the road, downed trees, debris throughout many houses, etc.). Plan appropriately with plenty of food and water and bring appropriate personal protective equipment (safety glasses, gloves, sturdy shoes/boots etc.)
- I encourage you to refrain from bringing children and pets due to safety concerns.
- Residents can procure moving trucks no larger than 26 feet and position them in residence driveways overnight starting October 24, 2018.
- We recommend you “clean” your personal property, either professionally or on your own, to ensure it is free of mold and mildew prior to storage.
- Prior to cleaning your damaged property, please coordinate with your insurance company to ensure they have all the required documentation (to include photographs of your damaged property) to process your claim.
- Items that may be difficult to get mold free include: cloth items such as couches, chairs, and items that contain particleboard.
Specific recommendations for cleaning your items are:
- Scrub mold off hard surfaces with detergent and water, and dry completely.
- Absorbent or porous materials, such as mattresses and upholstered furniture may have to be thrown away if they become moldy. Mold can grow on or fill in the empty spaces and crevices of porous materials, so the mold may be difficult or impossible to remove completely.
- Do not paint or caulk moldy surfaces. Clean up the mold and dry the surfaces before painting. Paint applied over moldy surfaces is likely to peel.
- If you are unsure about how to clean an item, or if the item is expensive or of sentimental value, you may wish to consult a specialist. Specialists in furniture repair, restoration, painting, art restoration and conservation, carpet and rug cleaning, water damage, and fire or water restoration are commonly found online. Be sure to ask for and check references. Look for specialists who are affiliated with professional organizations.
- For personal comfort, it is recommend to clean items in a well-ventilated area.
- For more information about cleaning mold, please consult
- You should consult with your insurance provider for reimbursement of professional mold/moisture cleaning services.
- Please do not move trash/destroyed property to the shoulder/side of the road. Keep all items in the house until further notice. For further information regarding housing questions visit:
- What we know for finance concerns, both on and off base residents:
Moving your Household Goods will be considered a Personally Procured Move (PPM) and is reimbursable up to 95% of the cost that the government would otherwise pay for movement of your property. However, members will NOT be reimbursed for TDY mileage to and from Tyndall AFB and surrounding areas. Household Goods can be moved directly to a storage facility or residence of your choosing between Tyndall AFB and your safe haven. It is important that you access move.mil and create an account to initiate your PPM, using “Tyndall” as your order number in the absence of orders. This site will allow you access to PPM information and start the counseling process. Please ensure you maintain receipts and tickets for the weights of vehicles or trailers used both empty and full, toll tickets, etc. We recommend you visit weigh stations outside the Bay County area. Weigh stations and additional PPM information can be found at
https://move.mil. Short-term storage of Household Goods is authorized at this time, FM will determine the final payment of vouchers.
- Headquarters Air Force is working diligently to determine long-term plans for Airmen and their families.
- We will have the 325th Fighter Wing Travel Management Office (TMO) personnel located at the Youth Center (signage will indicate our personnel, also available at 757-849-2356) to answer immediate questions. Tyndall TMO can be reached at 850-885-9912 or 850-885-9902 to answer your questions. In addition, we have coordinated with Eglin AFB TMO, who can provide additional assistance and answer questions. Eglin AFB TMO can be contacted at 850-882-2023.
- We are working closely with Headquarters Air Force and United States Transportation Command to determine the feasibility and a potential timeline for moving companies to accommodate larger shipments.
- Residents wishing to pursue disaster benefits should follow instructions posted there to set up an account and an appointment with their representative that they will need to escort to their residence for their claims process.
- Air Force Claims Service Center representative can be reached at 877-754-1212 or 937-656-8044.
- FEMA has a site for Hurricane Michael disaster assistance located here:
Private Insurance Adjuster/Wrecker
To ensure a safe and efficient process for you, your adjuster, and wrecker if required, we need you to abide by the following rules:
1) A background check will be required for your adjuster and wrecker driver 48 hours prior to arrival.
2) DoD Common Access Card holders will be allowed to “Escort” adjusters and wrecker drivers direct to vehicles on base (North and South sides) and/or to Dry Storage Areas on the South side of base (Marina storage lot, Mississippi storage lot, Prime Beef storage lot).
3) Contact Security Forces at 850-283-8977 with names, social security numbers and date of birth of adjusters and wrecker drivers.
4) DoD Common Access Card holders are required to proceed directly to the Dry Storage Areas. Upon completion of the private insurance assessment, personnel must immediately depart the base.
5) DoD Common Access Card holders shall accompany non DoD Common Access holders on the installation at all times.
- Keep all receipts, whether you think you’ll need them or not
- Document the condition of your property in words and pictures
- Communicate your needs and concerns through your chain of command
- Arrange storage prior to retrieving your property
- Make assumptions about reimbursable expenses
- Enter in any long term storage agreements
- Pack or store moldy and/or wet property
- Endanger yourself or others by entering unstable premises
Member will pay the upfront costs (keeping all receipts) for renting a moving truck, buying packing materials and securing the storage unit. Adhering to the PPM instructions provided, member will load all salvageable HHG items and transport them to the storage unit. Member will be reimbursed for HHG storage until the evacuation order is no longer in effect, or the member receives PCS orders. Upon receiving PCS orders, member will designate the storage area for HHG pick-up and proceed to the new duty station. If the member does not receive PCS orders and elects to move back to the local area, the member will be reimbursed for another PPM up to the cost the government would have incurred.
- Scenario 1: The member moves and stores 5,000 lbs HHG within 50 miles of Tyndall AFB; estimated reimbursement for one-way travel and 6 months of storage: $1,000*
- Scenario 2: The member moves and stores 5,000 lbs HHG 1000 miles from Tyndall AFB; estimated reimbursement for one-way movement and 6 months of storage: $1,400*
* - These cost estimates are calculated based upon general assumptions and should not be relied upon as a basis for your personal reimbursement.
The waiver approval for evacuation entitlement past 30 days only applies to dependents of active duty military (no drop for active duty military); the rates will be up to 100 percent for dependents 12 years of age or older and up to 50 percent for those dependents under 12 years of age. The reduced allowance (60 percent of the locality rate for dependents 12 years of age or older and 30 percent for those dependents under 12 years of age) applies on the 61st day.
As of 7 Nov, the 31st day of the evacuation order, Civilian employees and dependents of civilian employees will receive 60 percent of the locality rate for dependents 12 years of age or older and 30 percent for those dependents under 12 years of age. SAF/FM has said there is no waiver authority; the Code of Federal Regulations (CFR) is the codification of the general and permanent rules and regulations (sometimes called administrative law) published in the Federal Register by the executive departments and agencies of the federal government of the United States.
Basic Allowance for Housing
If the total housing expense from the service member's certification is higher than the BAH rate during that time, then the service member is authorized the increased rate effective the approval date of the 18 October 2018 memo or the date the service member started incurring the increased expenses, whichever is later.
Example 1: Military member and dependents previously resided on Tyndall AFB and their home is now inhabitable. Member signs lease for an apartment that is above the local authorized BAH rate. Member may submit a temporary BAH increase for provided lease and utility expenses backdated to the start of their lease thru 31 December 2018.
Example 2: Military member previously rented an apartment in the local area that is now inhabitable. Upon returning to Tyndall member signs a new lease for an apartment that is more than their previous lease but less than their authorized BAH. Member is not entitled to receive a temporary increase in BAH.
Please review the associated documents for more information and work with your unit leadership.
BAH Increase Letter
BAH Increase Certification
Please review the following document for more information regarding Designated Place and Evacuee Entitlements.
Tyndall AFB/Bay County Red Cross: 800-733-2767
TRICARE East: 1-800-444-5445
PMC Referral Waiver: If you are evacuated due to Hurricane Michael, you may not have to get a referral from your primary care manager to see a TRICARE authorized provider. This is also known as a blanket referral waiver. Visit Tricare.mil/Michael for a list of counties impacted in Florida, Alabama, Georgia, North and South Carolina.
Emergency Rx Refills: Due to Hurricane Michael, emergency refill procedures are in place in Florida, Georgia and Virginia. Simply take your prescription bottle to any TRICARE retail network pharmacy. To find a network pharmacy, call Express Scripts at 1-877-363-1303 or search the network pharmacy locator on the Tricare website. For more information, visit Tricare.mil/Michael.
Beneficiaries can obtain updated waiver information on the TRICARE.mil website.
Update: all counties in the State of Virginia are included in the Emergency Prescription Refill authorization.
Additionally, they can call Humana customer service at 800-444-5445.
Beneficiaries can find network providers via Humana's Provider Directory (https://hmd.humanamilitary.com/ProviderSelection/)
Network retail pharmacies can be found via Express Scripts webpage (https://www.expressscripts.com/…/pharmacy/findpharmacy.shtml).
The Postal Service Center/Official Mail Center has resumed operations in a temporary facility at 445 Suwannee Road, Building 662 Room 157. See the
flyer for more information about mail services.
Non-dormitory residents who received USPS mail delivery and will be reassigned due to Hurricane Michael will need to initiate a change of address request with the USPS, which can be accomplished online at https://moversguide.usps.com/mgo/disclaimer?referral=MG82 or in person at post office. Tyndall personnel who live off base should contact their post office for procedures in place to pick up personal mail if that facility has not yet reestablished mail delivery.
Dorm residents who received support from the Postal Service Center and will be reassigned due to Hurricane Michael will need to out-process the PSC. This will ensure their personal mail is forwarded to their next duty station.
Tyndall Airmen and their families who need assistance and support can find information about Tricare services, funding advances, vouchers, and benefits and entitlements at www.afpc.af.mil/hurricane.
Information about resources is also available by calling 210-565-0102.
If you have questions on possible assignments, please contact your unit leadership.
1. Wear protective gear. Goggles, gloves, and hard hats can prevent injury and infection. If working near floodwater, which can be contaminated with harmful bacteria, wear rubber protective clothing.
2. Pace yourself. Rest when you need, stay hydrated, and use a team when moving heavy objects.
3. Be aware of hazards. Keep an eye out for damaged buildings, electrical wiring, and unknown chemicals.
4. Practice good hygiene. Wash up with soap and water after clean up. Immediately seek medical attention if you become injured or sick.
For more safety tips, check out https://www.cdc.gov/disasters/cleanup/facts.html
Airman & Family Readiness Center: 850-885-9918
Air Force Personnel Center: 850-885-9930
Financial Entitlements: 850-885-9906
Military & Family Life Consultant: 850-885-9918
School Liaison Officer: 210-514-0644
As the efforts of recovery continue from Hurricane Michael, the professionals at the Area Defense Counsel, ADC, want to ensure Airmen that any and all ongoing matters they may have are still being handled. To contact the Tyndall ADC and speak with Maj. Rick Weeks, call 850-867-1190 or email
The contact information listed above is for matters regarding to the ADC specifically. Please do not use these methods for communication for matters pertaining to the 325th Fighter Wing Judge Advocate office.
Nov. 22, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Nov. 19, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Nov. 9, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Nov. 3, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Oct. 31, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Oct. 26, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Oct. 20, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Oct. 15, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Oct. 13, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Oct. 11, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Updated Press Release: Oct. 23, 2018 Tyndall AFB Access
Press Release: Oct. 23, 2018 Tyndall AFB Access
Press Release on CONUS Evacuation Order (EO) for all individuals Assigned to Tyndall Air Force Base
Tyndall update Oct. 11, 2018, 5:40 p.m. (CST)
Tyndall declares HURCON 1R status
Tyndall upgrades to HURCON 1 status
Tyndall upgrades to HURCON 2 status
Tyndall orders base evacuation
Tyndall evacuates aircraft in preparation of Hurricane Michael