Below is a centralized location of information for the Tyndall Hurricane Michael Relief Effort
Personnel who had personal property damaged as the result of Hurricane Michael may be eligible to have some of those costs reimbursed by the Air Force. Active duty personnel who live in Tyndall's privatized housing project under Title 10 authority should engage with the Air Force Claims Service Center prior to engaging with
FEMA because your losses may be covered by the Personnel Claims Act. All persons who file a claim with the Air Force Claims Center have a duty to disclose any compensation they have received from any other source, including other federal programs as there are limitations to receiving aid from more than one federal source. Personnel from the Air Force Claims Service Center are available at the Tyndall Reception Center (TRC) from 0800-1630 (M-F) to assist claimants with filing a claim. All other personnel, regardless of where you live, are able to utilize FEMA disaster relief entitlements. If you have any questions, you can reach the TRC Claims/Legal personnel at 850-885-9914 or 1-877-754-1212 for a representative from the Air Force Claims Service Center in Ohio.
Air Force Claim Center
Personally Procured Moves (PPM)
There many resources for you, include the information on move.mil, your local base TMO, and the Eglin family support center staffed with more TMO help. We also have a flowchart to help simply this process which can be tricky.
The first step is the member should perform all of the orange steps, starting with registering and completing requirements on move.mil. Next the member should find storage for their goods, then plan to get transportation for your property. Of course there's moving day, and checking out of your dorm or house if you are completely moved out. On-base housing residents should contact Balfour Beatty Communities for specifics regarding that process, or check their Tyndall AFB Homes site for further information. All of the purple items are critical records for your reimbursement - receipts, weight tickets, other moving expense receipts, etc.
After you have retrieved your property you may choose to clean and dry them prior to storage - this is to prevent in storage. These expenses are not part of your PPM or storage entitlement, but you should check to see if you can claim these through your insurance or under the Personnel Claims Act or similar disaster assistance. Expenses could be cleaning supplies or professional services. Remember to fully dry all items prior to storage.
When your items are ready for storage be sure to get receipts for your storage expenses as well. To assist with the PPM portion of this move we have also attached weight allowance information, a DPS How-To guide, and a standard PPM checklist to help you navigate this process. We also have the Tyndall AFB memorandum authorizing PPM and storage of your items for your DPS files.
If you have any questions on these TMO items please first check in move.mil, and of course our experts at the Tyndall Reception Center (TRC) located at Eglin AFB at 850-885-9912 or 850-885-9902. Our experts are assisting a high volume of customers so please call back periodically if you are having trouble getting through.
If you are on-site at Tyndall and have questions on details during your move, you can call 757-849-2356 to make an appointment at the Balfour Beatty Community Center between 9 a.m. and 3 p.m. every day through November 2, 2018 to ask questions in person.
For aforementioned documents, please go here:
Tyndall AFB Housing
The housing areas will be open for residents and non-DoD CAC holders in the same vehicle as DoD CAC holders. Non DoD CAC holders that are not in the same vehicle as DoD CAC holders, must undergo a background check (please see details below regarding background check). The housing area will be open to collect household goods from 7 a.m. to 5:30 p.m. Central Standard Time daily. The base will be open to DoD Common Access Card holders and their private insurance adjusters beginning Wednesday, October 24th, between the hours of 7 a.m. to 5:30 p.m. Central Standard Time. Access will be limited to travel directly to your personal property (i.e. vehicle, dry storage facilities, or residence) only. Access to any other base building or facility is off limits due to continued safety concerns.
This is completely voluntary; should you not return at this time for your personal property, it will remain until landlords contact you for further action.
Dorm residents will go straight to their rooms to collect their personal items. Plan on clearing out your entire room, and letting your supervisor know what your intentions are.
If you have a boat that washed ashore and you request wet wrecker retrieval, please contact the 325th Fighter Wing Security Forces Squadron at 850-283-8977 to coordinate. Security Forces will monitor the removal in order to ensure the safety of the installation. Our security personnel will require identification and boat registration to release the item from our installation.
The following will provide guidelines and recommendations for base entry, care for personal property, storage of goods, and additional questions we are in the process of researching.
- Access to Tyndall AFB housing will begin at 0700 and all residents and individuals accompanying base residents will depart base no later than 1730 due to no power and lighting in residential areas.
- Residents and individuals accompanying basic residents will be required to proceed directly to their residence only. Upon completion of the collection of household goods, personnel must immediately depart the base.
- Residents shall accompany non-DoD Common Access Holders on the installation at all times.
- Names, social security numbers and date of birth are required for non-DOD Common Access Card holders in other vehicles than the card holder in order for a background check to allow base access. This information must be submitted 48 hours prior for any non-DoD Common Access Card holder not in the same vehicle as DoD Common Access Card holders. Contact Security Forces at 850-283-8977.
- We have prepositioned port-a-potties and bear-proof dumpsters throughout housing for your convenience. However, base housing remains without power and water and still has similar safety concerns from the previous week (i.e. debris in the road, downed trees, debris throughout many houses, etc.). Plan appropriately with plenty of food and water and bring appropriate personal protective equipment (safety glasses, gloves, sturdy shoes/boots etc.)
- I encourage you to refrain from bringing children and pets due to safety concerns.
- Residents can procure moving trucks no larger than 26 feet and position them in residence driveways overnight starting October 24, 2018.
- We recommend you “clean” your personal property, either professionally or on your own, to ensure it is free of mold and mildew prior to storage.
- Prior to cleaning your damaged property, please coordinate with your insurance company to ensure they have all the required documentation (to include photographs of your damaged property) to process your claim.
- Items that may be difficult to get mold free include: cloth items such as couches, chairs, and items that contain particleboard.
Specific recommendations for cleaning your items are:
- Scrub mold off hard surfaces with detergent and water, and dry completely.
- Absorbent or porous materials, such as mattresses and upholstered furniture may have to be thrown away if they become moldy. Mold can grow on or fill in the empty spaces and crevices of porous materials, so the mold may be difficult or impossible to remove completely.
- Do not paint or caulk moldy surfaces. Clean up the mold and dry the surfaces before painting. Paint applied over moldy surfaces is likely to peel.
- If you are unsure about how to clean an item, or if the item is expensive or of sentimental value, you may wish to consult a specialist. Specialists in furniture repair, restoration, painting, art restoration and conservation, carpet and rug cleaning, water damage, and fire or water restoration are commonly found online. Be sure to ask for and check references. Look for specialists who are affiliated with professional organizations.
- For personal comfort, it is recommend to clean items in a well-ventilated area.
- For more information about cleaning mold, please consult
- You should consult with your insurance provider for reimbursement of professional mold/moisture cleaning services.
- Please do not move trash/destroyed property to the shoulder/side of the road. Keep all items in the house until further notice. For further information regarding housing questions visit:
- What we know for finance concerns, both on and off base residents:
Moving your Household Goods will be considered a Personally Procured Move (PPM) and is reimbursable up to 95% of the cost that the government would otherwise pay for movement of your property. However, members will NOT be reimbursed for TDY mileage to and from Tyndall AFB and surrounding areas. Household Goods can be moved directly to a storage facility or residence of your choosing between Tyndall AFB and your safe haven. It is important that you access move.mil and create an account to initiate your PPM, using “Tyndall” as your order number in the absence of orders. This site will allow you access to PPM information and start the counseling process. Please ensure you maintain receipts and tickets for the weights of vehicles or trailers used both empty and full, toll tickets, etc. We recommend you visit weigh stations outside the Bay County area. Weigh stations and additional PPM information can be found at
https://move.mil. Short-term storage of Household Goods is authorized at this time, FM will determine the final payment of vouchers.
- Headquarters Air Force is working diligently to determine long-term plans for Airmen and their families.
- We will have the 325th Fighter Wing Travel Management Office (TMO) personnel located at the Youth Center (signage will indicate our personnel, also available at 757-849-2356) to answer immediate questions. Tyndall TMO can be reached at 850-885-9912 or 850-885-9902 to answer your questions. In addition, we have coordinated with Eglin AFB TMO, who can provide additional assistance and answer questions. Eglin AFB TMO can be contacted at 850-882-2023.
- We are working closely with Headquarters Air Force and United States Transportation Command to determine the feasibility and a potential timeline for moving companies to accommodate larger shipments.
- Residents wishing to pursue disaster benefits should follow instructions posted there to set up an account and an appointment with their representative that they will need to escort to their residence for their claims process.
- Air Force Claims Service Center representative can be reached at 877-754-1212 or 937-656-8044.
- FEMA has a site for Hurricane Michael disaster assistance located here:
Private Insurance Adjuster/Wrecker
To ensure a safe and efficient process for you, your adjuster, and wrecker if required, we need you to abide by the following rules:
1) A background check will be required for your adjuster and wrecker driver 48 hours prior to arrival.
2) DoD Common Access Card holders will be allowed to “Escort” adjusters and wrecker drivers direct to vehicles on base (North and South sides) and/or to Dry Storage Areas on the South side of base (Marina storage lot, Mississippi storage lot, Prime Beef storage lot).
3) Contact Security Forces at 850-283-8977 with names, social security numbers and date of birth of adjusters and wrecker drivers.
4) DoD Common Access Card holders are required to proceed directly to the Dry Storage Areas. Upon completion of the private insurance assessment, personnel must immediately depart the base.
5) DoD Common Access Card holders shall accompany non DoD Common Access holders on the installation at all times.
- Keep all receipts, whether you think you’ll need them or not
- Document the condition of your property in words and pictures
- Communicate your needs and concerns through your chain of command
- Arrange storage prior to retrieving your property
- Make assumptions about reimbursable expenses
- Enter in any long term storage agreements
- Pack or store moldy and/or wet property
- Endanger yourself or others by entering unstable premises
Member will pay the upfront costs (keeping all receipts) for renting a moving truck, buying packing materials and securing the storage unit. Adhering to the PPM instructions provided, member will load all salvageable HHG items and transport them to the storage unit. Member will be reimbursed for HHG storage until the evacuation order is no longer in effect, or the member receives PCS orders. Upon receiving PCS orders, member will designate the storage area for HHG pick-up and proceed to the new duty station. If the member does not receive PCS orders and elects to move back to the local area, the member will be reimbursed for another PPM up to the cost the government would have incurred.
- Scenario 1: The member moves and stores 5,000 lbs HHG within 50 miles of Tyndall AFB; estimated reimbursement for one-way travel and 6 months of storage: $1,000*
- Scenario 2: The member moves and stores 5,000 lbs HHG 1000 miles from Tyndall AFB; estimated reimbursement for one-way movement and 6 months of storage: $1,400*
* - These cost estimates are calculated based upon general assumptions and should not be relied upon as a basis for your personal reimbursement.
The waiver approval for evacuation entitlement past 30 days only applies to dependents of active duty military (no drop for active duty military); the rates will be up to 100 percent for dependents 12 years of age or older and up to 50 percent for those dependents under 12 years of age. The reduced allowance (60 percent of the locality rate for dependents 12 years of age or older and 30 percent for those dependents under 12 years of age) applies on the 61st day.
As of 7 Nov, the 31st day of the evacuation order, Civilian employees and dependents of civilian employees will receive 60 percent of the locality rate for dependents 12 years of age or older and 30 percent for those dependents under 12 years of age. I have been informed by SAF/FM that there is no waiver authority; the Code of Federal Regulations (CFR) is the codification of the general and permanent rules and regulations (sometimes called administrative law) published in the Federal Register by the executive departments and agencies of the federal government of the United States.
Basic Allowance for Housing
Tyndall AFB permanent party members may be eligible to receive a temporary BAH increase that will expire on December 31, 2018, once proper paperwork is completed.
The certification request must be submitted through MyPers. The service member's certification must document rent, or mortgage expense in the case of a homeowner, and utility expenses. The MyPers website is:
If the total housing expense from the service member's certification is higher than the BAH rate during that time, then the service member is authorized the increased rate effective the approval date of the 18 October 2018 memo or the date the service member started incurring the increased expenses, whichever is later.
Example 1: Military member and dependents previously resided on Tyndall AFB and their home is now inhabitable. Member signs lease for an apartment that is above the local authorized BAH rate. Member may submit a temporary BAH increase for provided lease and utility expenses backdated to the start of their lease thru 31 December 2018.
Example 2: Military member previously rented an apartment in the local area that is now inhabitable. Upon returning to Tyndall member signs a new lease for an apartment that is more than their previous lease but less than their authorized BAH. Member is not entitled to receive a temporary increase in BAH.
Please review the associated documents for more information and work with your unit leadership.
BAH Increase Letter
BAH Increase Certification
Tyndall AFB/Bay County Red Cross: 800-733-2767
TRICARE East: 1-800-444-5445
PMC Referral Waiver: If you are evacuated due to Hurricane Michael, you may not have to get a referral from your primary care manager to see a TRICARE authorized provider. This is also known as a blanket referral waiver. Visit Tricare.mil/Michael for a list of counties impacted in Florida, Alabama, Georgia, North and South Carolina.
Emergency Rx Refills: Due to Hurricane Michael, emergency refill procedures are in place in Florida, Georgia and Virginia. Simply take your prescription bottle to any TRICARE retail network pharmacy. To find a network pharmacy, call Express Scripts at 1-877-363-1303 or search the network pharmacy locator on the Tricare website. For more information, visit Tricare.mil/Michael.
Beneficiaries can obtain updated waiver information on the TRICARE.mil website.
Update: all counties in the State of Virginia are included in the Emergency Prescription Refill authorization.
Additinally, they can call Humana customer service at 800-444-5445.
Beneficiaries can find network providers via Humana's Provider Directory (https://hmd.humanamilitary.com/ProviderSelection/)
Nework retail pharmacies can be found via Express Scripts webpage (https://www.expressscripts.com/…/pharmacy/findpharmacy.shtml).
Bay District Schools
A school liaison officer is available to facilitate family discussions with school districts. Their hotline is available 8 a.m. to 4:30 p.m. and they are dedicated to making sure that our military children are able to get back into school with the things they need as quickly as possible. Please contact our dedicated school liaison officer at: 201-514-0644
If you are enrolled in monthly payments at these programs and pay on the first of each month, please let us know by texting your full name and child(ren)'s first name to 850-890-8749, as we work to reimburse the second half of October. This is only for those families who make prepayments on the 1st of every month.
If you're affected by Hurricane Michael and have questions regarding assignments, temporary duty assignments, retirements or other personnel actions, please contact the Total Force Service Center at 800-525-0102, option 1, 1. Other lines include 210-565-0102, option 1, 1; or DSN 665-0102, option 1, 1.
Since the medical documentation normally required are mostly inaccessible due to Hurricane Michael, to support assignment actions, the medical component of EFMP will be providing an abbreviated screening for the families leaving the area on official PCS orders.
Step 1. Airmen will contact the EFMP team embedded in Task Force HARP directly if they feel they fall within the category of care not being available for their dependents in the Tyndall Air Force Base area by visiting Bldg. 614 at Eglin AFB, or calling 850-885-9926 or 210-723-4379.
Step 2. The Task Force HARP EFMP Team will assist the Airmen in completing an AF Form 4380, Air Force Special Needs Screener, and AF Form 1466, Request for Family Member's Medical and Education Clearance for Travel. Any adult dependents with travel concerns should complete an AF Form 2870, Release of Information, if they are comfortable with their Protected Health Information (PHI) being provided to their sponsor. Additional documentation will NOT be required. These forms are easily accessible by going to: www.e-publishing.af.mil
Step 3. Airmen will be contacted by phone for a telephone interview with one of the Chiefs of Medical Staff. It is critical that Airmen and families address specific medical and educational conditions, as well as specific support service needs. The telephone interview will replace the DD Form 2792 and DD Form 2792-1 for this abbreviated process only.
Step 4. Once the telephone interview is complete, the EFMP Reassignment process will be expedited and families will be provided a completed page 5 of the AF Form 1466 and a Service Availability Notice or Non-Availability Notice (positive or negative travel recommendation).
Behind the scenes, our teams will be working diligently to get members matched to a location which manning supports and support services are available. We want to be sure we properly match families so we will be thorough and we ask for your patience.
If you are enrolled in EFMP and not sure if you will be reassigned, it would be smart to organize your documents now.
Complete the AF Form 4380 and the AF Form 1466, and sign pages 1 through 3. Having these documents prepared will be key to quicker processing.
For your interview, write down what type of specialists your dependent or dependents see, at what frequency, official diagnoses, medication lists, and any other information you think will be helpful.
These telephone interviews must be a partnership between you and the SGHs to ensure you have captured everything your EFMP family member needs to have.
The Postal Service Center/Official Mail Center has resumed operations in a temporary facility at 445 Suwannee Road, Building 662 Room 157. See the
flyer for more information about mail services.
Non-dormitory residents who received USPS mail delivery and will be reassigned due to Hurricane Michael will need to initiate a change of address request with the USPS, which can be accomplished online at https://moversguide.usps.com/mgo/disclaimer?referral=MG82 or in person at post office. Tyndall personnel who live off base should contact their post office for procedures in place to pick up personal mail if that facility has not yet reestablished mail delivery.
Dorm residents who received support from the Postal Service Center and will be reassigned due to Hurricane Michael will need to out-process the PSC. This will ensure their personal mail is forwarded to their next duty station.
Tyndall Airmen and their families who need assistance and support can find information about Tricare services, funding advances, vouchers, and benefits and entitlements at www.afpc.af.mil/hurricane.
Information about resources is also available by calling 210-565-0102.
If you have questions on possible assignments, please contact your unit leadership.
1. Wear protective gear. Goggles, gloves, and hard hats can prevent injury and infection. If working near floodwater, which can be contaminated with harmful bacteria, wear rubber protective clothing.
2. Pace yourself. Rest when you need, stay hydrated, and use a team when moving heavy objects.
3. Be aware of hazards. Keep an eye out for damaged buildings, electrical wiring, and unknown chemicals.
4. Practice good hygiene. Wash up with soap and water after clean up. Immediately seek medical attention if you become injured or sick.
For more safety tips, check out https://www.cdc.gov/disasters/cleanup/facts.html
REMINDER: The only individuals that will be allowed access to base are those formally recalled to assist in the recovery efforts, those with on base housing, and those who have precoordinated to be placed on the EAL per the below linked guidance.
There are no services available such as pharmacy and the gym for those not on the recovery team due to limited manning. As soon as we are able to provide an update regarding the widening of base access, we will do so promptly. Thank you for your patience as Team Tyndall works to recover the base and plan for our future!
Hurricane Michael Watercraft Recovery
The following information is for persons wanting to recover their watercraft currently located on Tyndall Air Force Base (AFB).
Military, Retired Military and Civilian Members w/ Base Access: Individuals with base access who stored watercraft on Tyndall AFB may enter base to remove watercraft during the days and times when base is open for recovering personal property. For recovery by land, access is via Cleveland Gate. Those with base access may also sponsor and escort onto base an insurance adjuster or wrecker company to examine and remove damaged watercraft. Individuals should actively work to recover their property from storage yards on Tyndall.
All recovery/salvage operations by land must occur between the hours of 0700-1730. Individuals will not be granted gate access to Tyndall AFB to recover watercraft after 1600 due to time constraints and force protection posture. All personnel will exit the installation by 1730 hours.
Watercraft owners with base access may conduct recovery/salvage operations by water between the hours of 0800 to 1700.
Individuals without access to Tyndall AFB: Individuals without access to Tyndall AFB who believe that their watercraft is currently located on base and is recoverable by wet salvage capability should contact the Tyndall AFB Base Defense Operations Center (BDOC) at 850-283-2254 with contact information, description, location, and desired time to retrieve the watercraft. Tyndall BDOC will annotate the information and inform Security Forces Boat Patrol of the retrieval party’s intentions.
Only recovery from the water by wet salvage is allowed for persons without base access at this time. If you believe your watercraft is located on Tyndall AFB but is not recoverable from the water, please call 850-283-2254 and provide your name, contact information, the watercraft hull number, and its approximate location. Later announcements will provide details on recovering watercraft not accessible by the water.
All recovery/salvage operations by water must occur between the hours of 0800 to 1700 due to time constraints and force protection posture.
Shell Island: For watercraft located on Shell Island and not on Tyndall AFB, owners should call Florida Fish and Wildlife responders at 850-488-5600.
Contractors attempting to access base must coordinate ahead of time with the Emergency Operations Center (850.283.2783/2934) between the hours of 7 a.m. and 7 p.m. in order to be placed on the Entry Authorization List.
Once on the EAL, contractors must use the Cleveland/Commercial gate between 7 a.m. and 5 p.m.
Attention All Tyndall Air Force Base current contractors. For invoicing, payment, and contract status questions please email 325CONS.TAFB.firstname.lastname@example.org
Airman & Family Readiness Center: 850-885-9918
Air Force Personnel Center: 850-885-9930
Financial Entitlements: 850-885-9906
Military & Family Life Consultant: 850-885-9918
School Liaison Officer: 210-514-0644
Federal Voting Assistance Program officials advise those affected by Hurricane Michael who requested absentee ballots to use the Federal Write-In Absentee Ballot, or FWAB. Please contact your Installation Voter Assistance Office at an Airman & Family Readiness Center in your area to obtain an FWAB and voting-related information or assistance. You may also contact your local election official for information on how to cast your vote. Contact information for IVA offices and local election offices can be found at
The Florida Department of State's top priority is ensuring there are ample opportunities for Floridians impacted by Hurricane Michael to cast ballots safely and securely in the general election on Nov. 6. Governor Scott issued Executive Order 18-283 on Oct. 18, which gives Supervisors of Elections in Bay, Calhoun, Franklin, Gadsden, Gulf, Jackson, Liberty and Washington counties the authority to extend early voting and enhance vote-by-mail options in their counties.
If you are a voter in Bay, Calhoun, Franklin, Gadsden, Gulf, Jackson, Liberty or Washington counties, you still have the option to vote-by-mail, vote early or vote on Election Day. Due to Hurricane Michael, early voting locations, dates, times and Election Day voting locations may have changed.
Supervisors of Elections in affected counties are required to report any changes to their early voting and Election Day schedule to the Florida DOS. As the department receives this information from Supervisors of Elections, it will update its website at
If you are law enforcement, military, a first responder, utility line worker or volunteer assisting in the recovery effort in these affected counties, contact your county Supervisor of Elections for information on how you can cast your vote. Supervisors of Elections in affected counties are taking steps to restore offices and operations. Please check your county Supervisor of Elections' website for the latest information. If you are unable to contact your county
Supervisor of Elections by phone, you can find contact information at
As the efforts of recovery continue from Hurricane Michael, the professionals at the Area Defense Counsel, ADC, want to ensure Airmen that any and all ongoing matters they may have are still being handled. To contact the Tyndall ADC and speak with Maj. Rick Weeks, call 850-867-1190 or email
The contact information listed above is for matters regarding to the ADC specifically. Please do not use these methods for communication for matters pertaining to the 325th Fighter Wing Judge Advocate office.
Nov. 9, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Nov. 3, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Oct. 31, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Oct. 26, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Oct. 20, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Oct. 15, 2018: A letter from Col. Brian S. Laidlaw, Commandeer 325th Fighter Wing
Oct. 13, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Oct. 11, 2018: A letter from Col. Brian S. Laidlaw, Commander 325th Fighter Wing
Updated Press Release: Oct. 23, 2018 Tyndall AFB Access
Press Release: Oct. 23, 2018 Tyndall AFB Access
Press Release on CONUS Evacuation Order (EO) for all individuals Assigned to Tyndall Air Force Base
Tyndall update Oct. 11, 2018, 5:40 p.m. (CST)
Tyndall declares HURCON 1R status
Tyndall upgrades to HURCON 1 status
Tyndall upgrades to HURCON 2 status
Tyndall orders base evacuation
Tyndall evacuates aircraft in preparation of Hurricane Michael