Customer Support Services
The 325th Comptroller Squadron provides a wide spectrum of financial services to individuals, commanders and fund managers. The squadron consists of two flights, Financial Services and Financial Analysis. Newcomers will deal primarily with the Financial Services flight.
The Financial Services flight serves active duty, retired military, Guard, Reserve, and civil service employees. The flight consists of two sections: Customer Service & Customer Support.
The Customer Service section provides pay, allowances, and entitlement assistance. The Customer Service section conducts in- and out-processing briefings. Additionally, they help customers with automated self-service systems. The Customer Support section manages the Defense Travel System (DTS), is responsible for leave management, and acts as the intermediary for non-DTS travel voucher computation serviced by the Air Force Financial Services Center (AFFSC). Customer Support also is involved in manual payment and collection of military and travel pay debts through the disbursing function.
The Financial Analysis Flight (FMA) is responsible for financial planning and budget execution for the 325th Fighter Wing. The FMA's role is to provide decision support to commanders and managers. FMA also manages the accuracy of the accounting system, and controls and certifies the availability of appropriated funds for the 325th FW and all of Tyndall's associate units. They serve as liaison between base organizations and the Defense Finance and Accounting Service, which is responsible for payments to commercial vendors and government agencies. If you have an unfunded requirement or a business decision to make, contact the FMA office at (850) 283-2802.
The 325th Comptroller Squadron is located on the second floor of Building 662. Customer service hours are Monday to Friday 8:30 a.m. to 4:30 p.m. Cashier hours are Monday, Wednesday & Friday from 8:30 a.m. to noon for payment and collections. For customer service questions, call (850) 283-4117.
Major Anthony George