Visitor Information & FAQs
Family Member Passes
Can I get my family a 30-day pass?
Yes, you can get an escorted 30-day pass for family members.
How can they get an unescorted pass?
You must provide a commander's letter from your unit authorizing unescorted access. For access of 6+ months, they will receive a DBIDS card (not to exceed 1 year). For less than 6 months, they will be issued 30-day passes until the letter expires.
NOTE: Visitors seeking unescorted access must have their commander's letter processed in-person at the Visitor Center during business hours, or arrange for after-hours entry by contacting us in advance so we can notify the gates.
Required Documents
All visitors requiring access will need to have a REAL ID, or one of the following documents to receive a visitor's pass:
- U.S. passport or passport card
- State-issued Enhanced Driver's License
- Photo ID from a federally recognized Tribal Nation/Indian Tribe
- Foreign government-issued passport
- Canadian provincial driver's license or Indian and Northern Affairs Canada card.
If none of these documents are available you can present a Drivers license (that is not a REAL ID), but it must be presented with one of the following additional documents:
- Birth Certificate (original)
- Social Security Card
- Permanent resident card
- Transportation Worker Identification Card (TWIC)
- U.S. Citizenship and Immigration Services Employment Authorization Card (I-766)/work visa
- Veteran Health Identification Card (VHIC)
Event Access & EALs (Entry Authorization Lists)
EALs must be submitted to the VCC at least 5 business days before your event. You must include the event's location, date, and the full time frame access is needed. For each person, provide their Full Name, DOB, Driver's License #, and SSN. Information can be sent securely via an encrypted spreadsheet (DoD SafeLink) or by having guests pre-enroll in DBIDS and providing their name and 4-digit code. To get the proper memo form (Word document), you can submit a request to the organizational email box listed in the contact section below.
*Pre-enrolling in DBIDS only creates a profile; it does not grant access. Guests must still be vetted.
Special Access
DEERS Pre-Check
To verify your base access eligibility before arrival, email or call the VCC. They will review your information and inform you if additional paperwork is needed.
100% Disabled Veterans
To get your base access credential, you must bring a Summary of Benefits Letter from the VA and your DD Form 214 to the VCC.
Veteran Caregivers
To obtain a caregiver credential, you must provide a letter from a doctor designating you as the caregiver. The DoD Member you are caring for must be present, or you must have their valid credential with you.