TYNDALL AIR FORCE BASE, Fla. -- Just as with any small city, Tyndall also has a need for postal services to ensure all units receive official mail. To fulfill this necessity, there is a team whose mission is to keep the mail flowing.
The 325th Communications Squadron Official Mail Center Airmen work tirelessly to ensure others on Tyndall are able to receive and send mail within an official capacity.
“We handle the military mail for the entire base here,” said Staff Sgt. Amanda Regan, 325th CS NCO in charge of the Official Mail Center. “We move approximately 1,000 pounds per week through this office.”
The official mail office is responsible for proper handling of sensitive materials, such as sending and receiving evidence in cases for Air Force Office of Special Investigations, and records for the 325th Medical Group. Additionally, they work with the Air Force Civil Engineer Center to send and receive maintenance parts.
The Base Official Mail Center is currently staffed with three active duty personnel, although one is deployed.
“Even though we are missing one of our Airman, we still strive to complete our mission,” said Senior Airman Jake Waters, 325th CS Official Mail Center technician. “We are here to provide reliable, affordable mail delivery service to the 325th Fighter Wing and all of its tenant units. We implemented comprehensive transformation for long-term sustainment and enhancement of customer service satisfaction.”
Even with the heavy workload, Waters and Regan do not lose sight of the importance of how their office assists in advancing and sustaining the mission at Tyndall.
“If the Official Mail Center didn’t exist, parts needed to get the F-22 Raptors in the air would be delayed,” Waters said. “We touch all the medical records, all classified technical orders. We meticulously sort and distribute classified and unclassified items to the respected groups, squadrons, units or flights to help in the day to day operations at Tyndall. If we lost this capability, Raptors would sit on the ramp waiting for parts, medical records would be delayed and we would lose control of sensitive materials.”