Press Release: Oct. 23, 2018 Tyndall AFB Access

  • Published
  • By Courtesy of 325th Fighter Wing Public Affairs
  • 325th Fighter Wing

I would like to pass my sincerest appreciation for your patience during this trying time.  We are pushing to move as fast as possible while ensuring we maintain a safe and secure environment for you and your families.  Some of you did not have a chance to gather your Household Goods or for your private insurance adjusters or Air Force Claims Service Center representative to accompany you during your initial base housing assessment.  I want each of you to have increased opportunities to move forward and have more time to develop a plan for your property.  Therefore, our team will open up portions of the base beginning Wednesday, October 24th, 2018 to Friday, November 2nd, 2018.  

Area Access:





Bay View

Oct 24th – Nov 2nd




Beacon Beach Cove

Oct 24th – Nov 2nd


Cleveland / Commercial


Felix Lake

Oct 24th – Nov 2nd


Cleveland / Commercial


Island View


Oct 24th – Nov 2nd


Cleveland / Commercial


Red Fish Point


Oct 24th – Nov 2nd


Cleveland / Commercial


Saber Palms


Oct 24th – Nov 2nd


Cleveland / Commercial


Shoal Point

Oct 24th – Nov 2nd




Oct 24th – Nov 2nd


Louisiana South

Marina Storage

Oct 24h – Nov 2nd


Cleveland / Commercial


Mississippi Storage

Oct 24th – Nov 2nd


Louisiana South

Prime Beef Storage

Oct 24th – Nov 2nd


Cleveland / Commercial



The housing areas will be open for residents and non-DoD CAC holders in the same vehicle as DoD CAC holders.  Non DoD CAC holders that are not in the same vehicle as DoD CAC holders, must undergo a background check (please see details below regarding background check).  The housing area will be open to collect household goods from 0700 to 1730 Central Standard Time daily.  The base will be open to DoD Common Access Card holders and their private insurance adjusters beginning Wednesday, October 24th to Friday, November 2nd between the hours of 0700 to 1730 Central Standard Time.  I ask that you adhere to the guidelines established in each section below.  Access will be limited to travel directly to your personal property (i.e. vehicle, dry storage facilities, or residence) only.  Access to any other base building or facility is off limits due to continued safety concerns.

Dorm residents will go straight to their rooms to collect their personal items. Plan on clearing out your entire room, and letting your supervisor know what your intentions are.

If you have a boat that washed ashore and you request wet wrecker retrieval, please contact the 325th  Fighter Wing Security Forces Squadron at 850-283-8977 to coordinate. Security Forces will monitor the removal in order to ensure the safety of the installation.  Our security personnel will require identification and boat registration to release the item from our installation.

Household Goods

The following will provide guidelines and recommendations for base entry, care for personal property, storage of goods, and additional questions we are in the process of researching.

Base Entry:

-          Access to Tyndall AFB housing will begin at 0700 and all residents and individuals accompanying base residents will depart base no later than 1730 due to no power and lighting in residential areas.

-          Residents and individuals accompanying basic residents will be required to proceed directly to their residence only. Upon completion of the collection of household goods, personnel must immediately depart the base.

-           Residents shall accompany non-DoD Common Access Holders on the installation at all times.

-          Names, social security numbers and date of birth are required for non-DOD Common Access Card holders in order for a background check to allow base access.  This information must be submitted 48 hours prior for any non-DoD Common Access Card holder not in the same vehicle as DoD Common Access Card holders. Contact Security Forces at 850-283-8977.

-          We have prepositioned port-a-potties and bear-proof dumpsters throughout housing for your convenience.  However, base housing remains without power and water and still has similar safety concerns from the previous week (i.e. debris in the road, downed trees, debris throughout many houses, etc.).  Plan appropriately with plenty of food and water and bring appropriate personal protective equipment (safety glasses, gloves, sturdy shoes/boots etc.)

-          I encourage you to refrain from bringing children due to safety concerns.

-          Residents can procure moving trucks no larger than 26 feet and position them in residence driveways overnight starting no earlier than October 24, 2018.

-          No moving companies and/or trucks larger than 26 feet will be allowed on base.


-          We recommend you “clean” your personal property, either professionally or on your own, to ensure it is free of mold and mildew prior to storage.  

-          Prior to cleaning your damaged property, please coordinate with your insurance company to ensure they have all the required documentation (to include photographs of your damaged property) to process your claim. 

-          Items that may be difficult to get mold free include: cloth items such as couches, chairs, and items that contain particleboard.  

Specific recommendations for cleaning your items are:

-          Scrub mold off hard surfaces with detergent and water, and dry completely.

-          Absorbent or porous materials, such as mattresses and upholstered furniture may have to be thrown away if they become moldy. Mold can grow on or fill in the empty spaces and crevices of porous materials, so the mold may be difficult or impossible to remove completely.

-          Do not paint or caulk moldy surfaces. Clean up the mold and dry the surfaces before painting. Paint applied over moldy surfaces is likely to peel.

-          If you are unsure about how to clean an item, or if the item is expensive or of sentimental value, you may wish to consult a specialist. Specialists in furniture repair, restoration, painting, art restoration and conservation, carpet and rug cleaning, water damage, and fire or water restoration are commonly found online. Be sure to ask for and check references. Look for specialists who are affiliated with professional organizations.

-          For personal comfort, it is recommend to clean items in a well-ventilated area.

-          For more information about cleaning mold, please consult

-          You should consult with your insurance provider for reimbursement of professional mold/moisture cleaning services.

-          Please do not move trash/destroyed property to the shoulder/side of the road.  Keep all items in the house until further notice.  For further information regarding housing questions visit:


-          What we know for finance concerns: Moving your Household Goods will be considered a Personally Procured Move (PPM) and is reimbursable up to 95% of the cost that the government would otherwise pay for movement of your property. However, members will NOT be reimbursed for TDY mileage to and from Tyndall AFB and surrounding areas. Household Goods can be moved directly to a storage facility or residence of your choosing between Tyndall AFB and your safe haven.  It is important that you access and create an account to initiate your PPM, using “Tyndall” as your order number in the absence of orders. This site will allow you access to PPM information and start the counseling process. Please ensure you maintain receipts and tickets for the weights of vehicles or trailers used both empty and full, toll tickets, etc. We recommend you visit weigh stations outside the Bay County area.  Weigh stations and additional PPM information can be found at  Short-term storage of Household Goods is authorized at this time, FM will determine the final payment of vouchers. 

-          Headquarters Air Force is working diligently to determine long-term plans for Airmen and their families.

-          We will have the 325th Fighter Wing Travel Management Office (TMO) personnel located at the Youth Center (signage will indicate our personnel, also available at 757-849-2356) to answer immediate questions.  Tyndall TMO can be reached at 850-885-9912 or 850-885-9902 to answer your questions.  In addition, we have coordinated with Eglin AFB TMO, who can provide additional assistance and answer questions.  Eglin AFB TMO can be contacted at 850-882-2023.

-          We are working closely with Headquarters Air Force and United States Transportation Command to determine the feasibility and a potential timeline for moving companies to accommodate larger shipments. 

-          Residents wishing to pursue disaster benefits should follow instructions posted there to set up an account and an appointment with their representative that they will need to escort to their residence for their claims process.

-          Air Force Claims Service Center representative can be reached at (877) 754-1212 or (937) 656-8044.

-          FEMA has a site for Hurricane Michael disaster assistance located here:  https://www.fema/gov/disaster/4399

Private Insurance Adjuster/Wrecker

To ensure a safe and efficient process for you, your adjuster, and wrecker if required, we need you to abide by the following rules:

1)      A background check will be required for your adjuster and wrecker driver 48 hours prior to arrival. 

2)      DoD Common Access Card holders will be allowed to “Escort” adjusters and wrecker drivers direct to vehicles on base (North and South sides) and/or to Dry Storage Areas on the South side of base (Marina storage lot, Mississippi storage lot, Prime Beef storage lot).

3)      Contact Security Forces at 850-882-2023 with names, social security numbers and date of birth of adjusters and wrecker drivers.

4)      DoD Common Access Card holders are required to proceed directly to the Dry Storage Areas. Upon completion of the private insurance assessment, personnel must immediately depart the base.

5)       DoD Common Access Card holders shall accompany non DoD Common Access holders on the installation at all times.



- Keep all receipts, whether you think you’ll need them or not

- Document the condition of your property in words and pictures

- Communicate your needs and concerns through your chain of command

- Arrange storage prior to retrieving your property


- Make assumptions about reimbursable expenses

- Enter in any long term storage agreements

- Pack or store moldy and/or wet property

- Endanger yourself or others by entering unstable premises


Member will pay the upfront costs (keeping all receipts) for renting a moving truck, buying packing materials and securing the storage unit. Adhering to the PPM instructions provided, member will load all salvageable HHG items and transport them to the storage unit. Member will be reimbursed for HHG storage until the evacuation order is no longer in effect, or the member receives PCS orders.  Upon receiving PCS orders, member will designate the storage area for HHG pick-up and proceed to the new duty station.  If the member does not receive PCS orders and elects to move back to the local area, the member will be reimbursed for another PPM up to the cost the government would have inccurred. 

-          Scenario 1: The member moves and stores 5,000 lbs HHG within 50 miles of Tyndall AFB; estimated reimbursement for one-way travel and 6 months of storage: $1,000*

-          Scenario 2: The member moves and stores 5,000 lbs HHG 1000 miles from Tyndall AFB; estimated reimbursement for one-way movement and 6 months of storage: $1,400*

* - These cost estimates are calculated based upon general assumptions and should not be relied upon as a basis for your personal reimbursement.